...

Clement came by for small change.
Clement: For toll.
Me: Don't you have Smart Tag?
Clement: Nope. Don't use it much. I have Touch n Go instead.
Me: Then why don't you use Touch n Go?
Clement: It's backup in case I don't have cash.
Me: ....

So he's constantly queuing for the cash lane, when he has a perfectly working Touch n Go card.
Whatever.